Livestream FAQ

Note: Livestream Chat Support is available M-F from 9-5PM Central, as well as two hours before the show! 

1. I've purchased tickets to the live stream.  How do I watch it?
-The show takes place on October 2nd at ! In order to access the live stream page you will need to be signed into your account you created when checking out. Once you login to your account on your computer or phone, our site will know if you purchased tickets and you will be able to see the stream at this page (which will be live on the day of the show)! 
Note: if you did NOT create an account, no problem! Go HERE and use the email address you purchased with to make one. 

2. Can I buy tickets for my friends?
Of course! Use the support chat in the bottom right window or email tickets@singlemusic.com with their email address and your order number and an account will be set up for your friend! 

3. Can I watch the live stream on my TV? What about my phone? 

-Yes, The player is HTML5, so as long as your phone supports HTML5 video viewing you can definitely use your phone!

For TVs - Cast/Airplay are the best options. Some TV or device browsers cannot load video in this format. Specific requirements are available here

4. I have another question!
No problem, email Livestream Support or click the chat button in the bottom right corner! 

Orders from this store are not limited by territory. Orders shipped outside the US may be subject to import duties and/or taxes and are the sole responsibility of the customer. All orders are transacted in United States Dollars (USD) and you may be charged a small currency conversion fee by your bank. For more information, please visit www.ambientinks.com.